JobGuard Pro Support
Every extra signed, every job paid.
Need help with JobGuard Pro? Email us at info@jobguardpro.ca. We reply within 1 to 2 business days.
To help us fix things faster, please include:
- Your phone type (iPhone or Android) and app version
- What you were trying to do and what happened
- A screenshot, if you can
Common questions
What is JobGuard Pro?
JobGuard Pro is the job and payment app for contractors and trades. Price extra work as change orders, get them signed by your client on site or by secure link, and track every payment until you’re paid.
How does the free trial work?
You get 30 days free with every feature. After the trial, JobGuard Pro is $19/month, charged through the App Store or Google Play. To avoid being charged, cancel at least 24 hours before the trial ends.
How do I cancel my subscription?
- iPhone: Open Settings, tap your name, tap Subscriptions, choose JobGuard Pro, then tap Cancel.
- Android: Open the Google Play Store, tap your profile picture, tap Payments & subscriptions, then Subscriptions, choose JobGuard Pro, then tap Cancel.
Deleting the app does not cancel your subscription.
How do I get a refund?
Apple and Google handle all payments and refunds. For iPhone, visit reportaproblem.apple.com. For Android, request it through your Google Play order history.
I got a new phone. How do I get my jobs back?
Install JobGuard Pro and sign in with the same email. Your jobs, clients, change orders and payments are saved in the cloud and will come back.
Where is JobGuard Pro available?
Right now, JobGuard Pro is available in Canada only.
Is my data safe?
Yes. Your data is encrypted and we never sell it. Read our Privacy Policy.
How do I delete my account?
See Delete Your Account.
JobGuard Pro is made by Techiecup Solutions Inc., Ontario, Canada.